Technical Support Specialist
Pubblicato il 10-09-2026 - GWM Italia in Milano
pbr / /ppstrongAbout the Company /strong /ppbr / /ppstrongGWM (Great Wall Motor) /strongè un#39;azienda tecnologica intelligente globale con capacità completamente integrate in strongdesign, ricerca e sviluppo, produzione, vendita e assistenza.
/strong Il portafoglio prodotti include strongGWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER e GWM SOUO, /strong e spazia tra SUV, pickup, veicoli a nuove energie, motociclette, autocarri pesanti e veicoli fuoristrada di lusso per soddisfare diverse esigenze di mobilità.
/ppbr / /ppstrongResponsibilities /strong /ppbr / /polliDeal with dealers#39; online and offline technical problems; /liliResponsible for technical support system requirement input; /liliParticipate in the development of training courses, edited PPT courseware, and participate in after-sales technical training; /liliResponsible for the verification and recommend of special tools and diagnostic instruments; /liliFollow-up and management of technical data; /liliResponsible for the establishment of technical case database; /liliMonitor and solve market quality issue; /liliResponsible for handling and improving quality problems; /li /olpbr / /ppstrongQualifications /strong /ppbr / /pulliBachelor degree or above,
major in vehicle engineering, mechanical engineering or related fields is preferred.
/li /ulpbr / /pulliAt least 5 years of working experience in vehicle aftersales service, technical support or vehicle RD.
/li /ulpbr / /pulliFluent in English and Italian.
/li /ulpbr / /pulliStrong organizational skills, attention to detail, punctuality, and problem-solving abilities.
/li /ulpbr / /pulliAbility to work independently and manage priorities in a dynamic environment.
/li /ulpbr / /ppstrongRequired Skills /strong /ppbr / /pulliStrong organizational and multitasking abilities.
/liliExcellent communication and interpersonal skills.
/liliProficiency in office software and tools.
/li /ulpbr / /ppstrongPay range and compensation package /strong /ppbr / /ppCompetitive salary based on experience and qualifications.
/ppbr / /ppstrongEqual Opportunity Statement /strong /ppbr / /ppWe are an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
We encourage applications from all qualified individuals.
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