12 set - Milano
Adecco
Adecco Consultant Milano , on behalf of a company specialized in managing customer care services for leading international brands, is looking for a Customer Care Specialist .
The successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company.
Key Responsibilities:
Manage customer requests through multiple channels, including email, phone and chat ;
Provide information, assistance and post-sales support ;
Handle customer reports, complaints and requests, ensuring effective and timely resolution ;
Maintain a high level of customer satisfaction and professionalism in every interaction;
Represent the assigned brands consistently with their values and communication standards.
Requirements & Skills:
Fluency or Mother Tongue in at least two of the following languages: English, French, German ;
Italian is not required ;
Excellent communication and interpersonal skills;
Strong customer orientation and a service-minded approach;
Good problem-solving skills and ability to manage customer requests effectively;
Ability to work in a dynamic and international environment.
What We Offer:
3-year apprenticeship contract , directly with the client company;
CCNL Telecommunications ;
Annual gross salary (RAL): €21,000 ;
Dynamic and international working environment;
Continuous training on the brands and services managed;
Opportunities for professional growth and career development .
Additional Information:
Location: Milan city centre, San Babila area
Working hours: Monday to Friday, 9:00 AM – 6:00 PM
Employment type: Full-time
I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it.
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