10 set - Firenze
Cbtalents
Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)
Florence, Metropolitan City of Florence, Italy
Job Openings Italian Speaking Airline Support Agent (Relocation Premio & Career Growth!)
About the job Italian Speaking Airline Support Agent (Relocation Bonus & Career Growth!)
Location: Malta (On-Site)
Employment type: Full-time
Language Requirements: Italian C2 and English B2
Description:
Are you passionate about customer service and ready to elevate your career in the airline industry?
We are looking for enthusiasticItalian Speaking Airline Support Agentsto assist customers with queries about various airline services.
You will be handling communications via phone, social media, chatbox, and emails.
Key Responsibilities
Assist customers with a wide range of airline-related queries.
Provide solutions and support over multiple communication channels.
Ensure high levels of customer satisfaction and professionalism.
Requirements
Native-level fluency in Italian and proficiency in English.
Strong communication, writing, and listening skills.
Previous customer care experience is essential.
Computer literacy; possession of an ECDL certificate is preferred.
Flexibility to work on a rotating schedule, Monday to Sunday.
Why You'll Love It Here
Career progressionand development opportunities.
Gym packages,mobile schemes, and staff discounts.
Monthly events, free on-site parking, and access to an in-house canteen.
KPI bonusof up to €2,500 annually, based on performance.
Language allowanceof €3,000 annually for Italian speakers.
This is a great opportunity to be part of a dynamic team and grow your career in a stable, full-time role with excellent benefits!
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