Italian speaking -Customer Experience Associate Remote in PT

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7tkyle

Are you an Italian speaker looking for an exciting opportunity abroad?

Verifichi che le sue competenze e la sua esperienza corrispondano ai requisiti di questo ruolo, quindi si candidi con il suo CV qui sotto.

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal, this position is fully remote , allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities

Handle inbound customer inquiries via phone, email, and chat

Assist with product information, troubleshooting, and issue resolution

Deliver excellent customer service while ensuring a positive customer experience





Follow up on customer requests and escalate issues when necessary

Requirements

Proficiency in Italian (C1/C2 level)

Already residing in Portugal (remote work available from any city except the islands)

Strong English communication skills (C1 level)

Exceptional problem-solving and interpersonal skills

Additional Information

Must hold a European passport (visa sponsorship xkiyazw is not provided)

Previous experience in customer service is advantageous but not required

What's Offered

Competitive salary and performance-based incentives

Full training provided

Opportunity to work in an international environment with career growth potential

Per questa posizione sono disponibili opzioni di lavoro a distanza/a casa.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7tkyle