12 set - Pavia
Adecco
Adecco Consultant Milano, on behalf of a company specialized in managing customer care services for leading international brands, is looking for a Customer Care Specialist.
The successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company.
La preghiamo di leggere attentamente la seguente descrizione del lavoro per assicurarsi di essere la persona giusta per questo ruolo prima di candidarsi.
Key Responsibilities
- Manage customer requests through multiple channels, including email, phone and chat;
- Provide information, assistance and post-sales support;
- Handle customer reports, complaints and requests, ensuring effective and timely resolution;
- Maintain a high level of customer satisfaction and professionalism in every interaction;
- Represent the assigned brands consistently with their values and communication standards.
Requirements & Skills:
- Fluency or Mother Tongue in at least two of the following languages: English, French, German;
- Italian is not required;
- Excellent communication and interpersonal skills;
- Strong customer orientation and a service-minded approach;
- Good problem-solving skills and ability to manage customer requests effectively;
- Ability to work in a dynamic and international environment. xkiyazw
What We Offer
- 3-year apprenticeship contract, directly with the client company;
- CCNL Telecommunications;
- Annual gross salary (RAL): €21,000;
- Dynamic and international working environment;
- Continuous training on the brands and services managed;
- Opportunities for professional growth and career development.
Additional Information
- Location: Milan city centre, San Babila area
- Working hours: Monday to Friday, 9:00 AM – 6:00 PM
- Employment type: Full-time
I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su .
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