12 set - Roma
Richemont Iberia
ph3YOUR MISSION: /h3pYou will become a Brand Ambassador of Buccellati Maison in the Boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison. /ppYou will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations. /ppYou will be part of a team, transmitting and sharing knowledge with the other team members, actively participating in the day-to-day boutique life. /ph3HOW WILL YOU MAKE AN IMPACT? /h3h31. Sales performance customer service: /h3ullipContribute to the boutique achieving its sales targets; /p /lilipAssist clients with Customer Service needs maintaining the brands high standards; /p /lilipCultivate strong client relationships, delivering outstanding client service and treatment; providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge; /p /lilipAdapt approach according to the client needs and motivations; /p /lilipAssist and support after sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience; /p /li /ulh32. Stock management and merchandising:
/h3ullipProvide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock; /p /lilipActively participate in the visual merchandising of the Boutique implementing required guidelines. Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays; /p /lilipAssist in the inventory process, including but not limited to stock counting and special projects as needed; /p /lilipAssist in completing prices changes within the Boutique when required; /p /li /ulh33. Boutique operations and cash management: /h3ullipAccurately and efficiently complete all sales transactions and maintain proper cash records at the Boutique’s register; /p /lilipAdhere to all Company policies, procedures and practices; /p /lilipImplement discounts and gratuities under supervision of Boutique manager; /p /lilipComply with all safety regulations and Boutique operational procedures including security; /p /li /ulh34. Product knowledge sales techniques: /h3ullipMaintain an awareness of all product knowledge information; /p /lilipMaster the Brand's sales techniques as per training received; /p /lilipAttendance to required training; /p /li /ulh35. Presentation visibility: /h3ullipMaintain boutique tidiness,
decoration and visual merchandising in line with Brand guidelines; /p /lilipReport maintenance issues to the Boutique Manager; /p /lilipRepresent the Brand by wearing the appropriate provided uniform; /p /lilipRepresent the Brand instore and at local events under the direction of Boutique Manager; /p /li /ulh3HOW WILL YOU EXPERIENCE SUCCESS WITH US? /h3h3bEducation: /b /h3ullipCollege degree preferred; /p /li /ulh3bRequired Experience: /b /h3ullip2 to 5 years of previous experience in luxury retail, services or luxury hospitality environment /p /li /ulh3bTechnical Skills: /b /h3ullipAbility to work in a fast-paced retail store environment /p /lilipComputer and internet Savvy /p /lilipMS Office experience required /p /li /ulh3bPersonal Skills/Abilities: /b /h3ullipFluency in Italian and English is mandatory; /p /lilipExcellent interpersonal and communication skills are required; /p /lilipConfidence in handling high-value transactions; /p /lilipStrong understanding of Customer Service needs and Customer (internal and external) priorities; /p /lilipStrong attention to detail with the ability to handle multiple tasks simultaneously and with precision; /p /lilipSelf-Starter with Team-Player approach; /p /lilipMust be available to work retail hours including in the evenings, during weekends and to travel for trainings, client events, conferences; /p /li /ulh3bWHAT WE OFFER: /b /h3ullipCCNL Commercio /p /lilipSalary Range 30K – 35K€ /p /lilipCommission scheme /p /lilip8 euro per Meal Voucher per working day /p /lilipWelfare /p /li /ul /p #J-18808-Ljbffr
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