12 set - Emilia-Romagna
HAVI Italia
pbCustomer Service Intern /b /ppbr/ppbWelcome to HAVI /b /ppWe’re a global leader in integrated supply chain solutions, logistics, distribution, and digital services for some of the world’s most iconic food brands—operating across 45+ countries. /ppBut what truly defines us? bOur people. /b /ppAt HAVI, we believe in collaboration, empowerment, and continuous growth. We reimagine how people and products connect to build a smarter, more sustainable future—and we do it together. /ppNow, as we continue to grow, we’re excited to welcome a new talent to our team: /pp bA passionate Customer Service Intern who’s ready to step into the world of Supply Chain. /b /ppbr/ppbYour Next Role /b /ppYou’ll join our Customer Service team and support both customer-facing and back-office activities, gaining a comprehensive understanding of operational processes within an international Supply Chain environment. /ppbr/ppYou will have the opportunity to: /pulliManage customer orders, ensuring accurate data entry and timely processing /liliSupport daily delivery activities and monitor order status to ensure smooth execution /liliHandle customer requests and provide support through phone and email communications /liliAssist in the management of service claims and customer inquiries,
ensuring proper follow-up and resolution /liliMaintain and update customer and operational data within company systems /liliCollaborate with internal teams such as Logistics, Planning, Finance and Sales to ensure excellent service levels /liliSupport administrative and reporting activities related to Customer Service operations /liliContribute to value-added service activities and continuous improvement initiatives /li /ulpYou’ll be supported by a great team and guided through an onboarding experience designed to help you connect with the business, your colleagues, and the full customer journey. /ppbr/ppbWhat You’ll Need /b /ppTo be successful in this role, you bring: /pulliA Bachelor's degree in Economics, Business Administration, Communication, or a related field /liliA strong interest in Customer Service and Supply Chain processes /liliGood knowledge of Microsoft Office Suite, particularly Excel /liliA good level of English /liliStrong organizational skills and attention to detail /liliExcellent communication and interpersonal skills /liliA proactive, solution-oriented "can-do" attitude /liliCuriosity, motivation, and willingness to learn in a dynamic environment /li /ulpbr/ppbWhat We Offer /b /pulliInternship reimbursement: €600–€800 gross per month /liliMeal vouchers /li /ulpbr/ppWe look forward to your application and to welcoming you onboard as our next bCustomer Service Intern! /b /p
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