12 set - Roma
Terumo Neuro
JOIN OUR TEAM AT TERUMO NEURO!
Si assicuri di inviare la sua candidatura con tutte le informazioni richieste, come indicato nella panoramica del lavoro riportata di seguito.
At
Terumo Neuro , a leading medical device company, we are committed to advancing healthcare through innovative technologies and a strong sense of purpose.
Join our dedicated Customer Service team Position:
Customer Service Representative – Italy Location:
Milan (Hybrid – at least 3 days/week on-site)
YOUR MISSION: Process customer orders (direct & consignment) via
SAP HANA ERP Maintain customer account records & order histories Support consignment & tender agreements Monitor inventory, consignment & trunk stock Manage returns (RGAs, complaints) with global CS & QA teams Coordinate product returns with European warehouse Assist customers, sales teams & distributors (availability, order status, deliveries)
Handle inquiries & ensure timely follow-up Prepare sales reports upon request
YOUR PROFILE: Previous experience in customer service or a recent graduate in the field Strong MS Office skills (Word, Excel, Outlook, Teams) Ability to multitask & prioritize Detail-oriented & responsive Excellent communication & phone skills Fluent Italy
PREMIO POINTS: Experience in high-tech, pharma or medical device industry Knowledge of SAP ERP Experience supporting direct sales organizations Bachelor’s degree or Master's degree Fluent English
Ready to make an impact? xpavfwm Apply now and be part of a dynamic, international team at Terumo Neuro!
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