12 set - Bolzano
AVASO Technology Solutions
Job Opportunity: Onsite Support field Engineer at AVASO Technology
Location : Bolzona, Italy
Employment Type : Dispatch
Experience : 2+ years
Language Known:
English, Italian
Company Overview :
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview:
We are seeking an experienced
Onsite Support field Engineer
to join our team in
Location: Bolzona, Italy
The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.
Key Responsibilities:
Provide
on-site
and
remote desktop support
for users, ensuring issues are resolved quickly and efficiently.
Troubleshoot and resolve hardware, software,
and network-related issues.
Install, configure, and maintain desktop systems, laptops, and peripherals.
Ensure the deployment of
operating systems, updates , and
software packages .
Work with the IT team to resolve and escalate issues as needed.
Perform routine
system audits
and ensure systems are up-to-date and secure.
Provide end-user training and technical documentation where necessary.
Collaborate with team members and manage support tickets for various internal stakeholders.
Required Skills & Qualifications:
2+ years
of experience in
Desktop Support
or similar roles.
Strong experience with
Windows OS ,
Mac OS , and
Linux
environments.
Experience with Active Directory
for user management, group policies, and security.
Proficient with
remote desktop tools
and troubleshooting techniques.
Experience with
networking protocols
(TCP/IP, DNS, DHCP).
Strong knowledge of
MS O
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