Process, Governance
Pubblicato il 12-09-2026 - Sidel in Parma
Your Mission:
QtC-E Process & Governance Management
- Develop and maintain governance frameworks for consistent QtC-E execution across all regions;
- Define and coordinate M-Cycle governance routines (cadence, agenda, participants);
- Ensure QtC-E steps are understood, applied, and continuously improved;
- Monitor process compliance and drive corrective actions as needed;
- Enable effective cross-functional collaboration (Sales, PM, Finance, Supply Chain, Digital).
Business Tools & Systems Management
- Manage the QtC-E tool landscape (ERP, PM tools, quoting tools, dashboards, repositories, workflows);
- Monitor tool performance and drive improvements aligned with business needs;
- Coordinate updates, integrations, and enhancements with Digital/IT teams;
- Maintain guidelines, training materials, and user documentation.
Operational User Support
- Provide timely support to users experiencing issues with QtC-E tools or processes;
- Identify root causes and coordinate solutions with Digital/IT teams;
- Act as the interface between business users and technical teams to translate needs into system requirements;
- Ensure quick issue resolution to minimize business disruption.
Access, Rights & Compliance
- Administer user access and permissions in line with security and segregation-of-duties principles;
- Conduct periodic audits of roles and access rights;
- Ensure tool usage complies with QtC-E standards and governance;
Performance Tracking & Reporting
- Monitor and distribute QtC-E KPIs (cycle time, backlog, project performance, profitability);
- Ensure data quality across reporting systems;
- Provide insights and recommendations to support decision-making.
Continuous Improvement & Change Enablement
- Identify opportunities to enhance process efficiency, governance, and tool usability;
- Support standardization, automation, and simplification initiatives;
- Lead training, onboarding, and communication for new processes or tool updates;
- Promote best practices and a c