13 set - Milano
Deliveroo
About the role
We’re in the business of delivering awesome meals and groceries into everyone's home or office - fast.
We achieve this by building and running a superb website, suite of mobile apps, a complex logístical platform, a fleet of passionate drivers, and a global operation, all to help bring great food from the world's best-loved local restaurants and grocers to consumers with an unparalleled level of convenience. We don’t want people to have to suffer with bad takeaway or missing items delivered an age after they order.
In this role, you’ll be helping the hospitality industry grow as a member of the Grocery Technology team that’s responsible for building the best rapid delivery platform for our grocery partners.
The role is responsible for managing the integration efforts across multiple parties including grocery partners, external technology providers, internal tech team, account managers and business stakeholders to ensure clear visibility within each project and drive the project to successful completion.
This is a great opportunity to work with a diverse set of teams in a fast-changing environment and is integral to driving success as we grow.
This position is located in Milan.
What you'll be doing
- Technical Integrations Manager will manage:
- Pre-kickoff preparations,
- Kickoffs execution
- planning including milestones
- all partner communications to ensure the successful completion of the integration projects
- Go live criteria and planning
- Communicating progress internally as well as externally
- Effectively manage partner relationships and expectations
- Anticipate bottlenecks, explore contingencies and provide escalation management
- Handle multiple integration projects simultaneously with grocery partners from different countries from markets that Deliveroo operates in
- Be the point of contact for all integration queries from the external partner. This may include but is not limited to:
- Setting up access credentials for APIs
- Sett
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