Information Technology Support Engineer

13 set - Torino
AVASO Technology Solutions

Job Opportunity: Onsite Support Engineer at AVASO Technology Location : Italy, Turin Employment Type : Dispatch Experience : 2 years Language Known: English, Italian. Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking an experienced Onsite Support Engineer to join our team in Location: Amsterdam, Netherlands . The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software,



and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems, updates , and software packages . Work with the IT team to resolve and escalate issues as needed. Perform routine system audits and ensure systems are up-to-date and secure. Provide end-user training and technical documentation where necessary. Collaborate with team members and manage support tickets for various internal stakeholders. Required Skills & Qualifications: 2 years of experience in Desktop Support or similar roles. Strong experience with Windows OS , Mac OS , and Linux environments. Experience with Active Directory for user management, group policies, and security. Proficient with remote desktop tools and troubleshooting techniques. Experience with networking protocols (TCP/IP, DNS, DHCP). Strong knowledge of MS Office Suite and other productivity

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