13 set - Milano
Marriott International
Additional Information
Job Number26023362
Job CategoryRooms & Guest Services Operations
LocationCasa Brera a Luxury Collection Hotel Milan, Piazzetta M Bossi No 2, Milan, Milan, Italy, 20121
ScheduleFull Time
Located Remotely?N
Position Type Management
Part of Marriott International, Casa Brera, a Luxury Collection Hotel, Milan is currently recruiting a Night Duty Manager.
Reporting to the Director of Front of the House, the Night Manager on duty oversees all property operations during the overnight shift, ensuring that the highest levels of hospitality and service are provided.
This is a fixed-term contract position and the starting date is on March.
The main responsibilities of the Night Duty Manager are:
- Representing property management in resolving any guest or property related situation during the night shift in full autonomy.
- Managing the flow of questions and directs guests accordingly.
- Serves as Guest Relations Manager/Front Desk Manager and handles the tracking of service issues.
- Completes end-of-day activities including posting charges to accounts,
running night audit backup, and roll the date.
The Impact you’ll make
In our property nights are never boring and that’s why we need a superhero to oversee our stunning property. You are confident with front desk operations and procedures and can supervise the other team members easily. You will be in charge of the night shift operations and act as the point of reference for both guests and Associate always in compliance with Company standards.
About us
Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city’s evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city’s timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the ref
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