13 set - Roma
Yellowsquare Italia
Contract type
Other
Schedule type
Part-time
Workplace type
On site
YellowSquare is looking for a Night Porter - Receptionist
YellowSquare is looking for a reliable, professional, and proactive Night Porter - Receptionist for our Rome hostel. This role is the heartbeat of our nights: you’ll be the go-to person for our guests when the sun goes down, balancing administrative precision with a watchful eye on the hostel’s safety.
What you’ll do:
- Dealing with bookings and managing the front desk during the night shift;- Completing smooth Check-in and Check-out procedures;- Preparing bills, taking payments, and ensuring financial accuracy;- Patrol and secure hallways, common areas, and entrances to maintain a safe environment;- Handling guest complaints or technical problems with a problem-solving mindset;- Acting as the first point of contact for any emergencies during the night.
What you’ll bring:
- At least 2 years of experience in a similar role (hospitality or front desk);- Excellence in customer service: you know how to make a guest feel at home;- Ability to stay calm and professional in a fast-paced or unexpected situation;- High proficiency in spoken and written English (any other language is a big plus);- Flexibility with night shifts and working hours;- A true team spirit and the ability to collaborate across departments.
What we offer:
- Competitive salary based on the CCNL Alberghi (3rd Level), pro-rated to the part-time hours;- Initial 3-month fixed-term contract with a view to long-term;- Tempo parziale contract (16 hours per week);- Paid vacations and access to the company canteen;- Incentives Plan and Referral program;- Employee discounts across our locations;- A young, dynamic, and international work environment;-
- Real opportunities for learning and career growth.
today and join the YellowSquare Rome team
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