General Manager
Pubblicato il 13-09-2026 - Mangia's in Palermo
About the Company
Mangia's is Italy's hotel group born to tell the story of the authentic Italian vacanza. Across 17 properties in Sicily and Sardinia — Resorts, MClubs and Grand Hotel — we accompany our guests through an experience that blends the taste of Italian tradition. Joining Mangia's means becoming part of a growing company, rooted in its territory yet with an international outlook, where every person contributes to building a hospitality that is authentic, elegant and sustainable.
About the Role
This role carries full responsibility for the operational, commercial and financial management of an urban luxury Group property, a member of the Leading Hotels of the World (LHW) consortium. The General Manager provides leadership, vision and strategic direction to continuously raise service standards, ensuring an elevated guest experience and strong financial performance, while retaining full operational autonomy and upholding the exacting quality standards required by the LHW, in line with the Group’s values — Italian Taste, Biophilic Design, Sustainability, People.
Responsibilities
Leadership & Culture
Acts as a role model for the team, embodying the Group's values — Italian Taste, Biophilic Design, Sustainability, People — and the personalised service philosophy typical of the LHW network.
Provides inspirational leadership, clear vision and direction to the team, ensuring full delivery of the Group's brand, values and vision, and creating an outstanding experience for guests and colleagues.
Steers the management team in the right direction, driving it to perform at its highest level, including the achievement of stated operational and profitability goals.
Maintains an image of professional senior management towards guests, colleagues and the property.
Operations & Quality Standards
Oversees and manages all aspects of the property, ensuring the whole team strictly adheres to the policies and Standard Operating Procedures set by the property and Corporate/HQ.