13 set - Italia
Costa Crociere
Questa posizione è in Costa Crociere S.p.A.
Riassunto dell'occasione da parte della Joinrs AI: Costa Crociere S.p.A. cerca un Land Experience Sales con diploma in turismo, lingue o campi affini. Il candidato supporterà i clienti nella scelta di esperienze di viaggio, contribuendo alla crescita commerciale attraverso una forte attitudine alle vendite e alla costruzione di relazioni. Sono richieste ottime conoscenze linguistiche e orientamento al cliente. L’offerta prevede contratto a tempo pieno a bordo, vitto, alloggio e formazione, con opportunità di crescita professionale e esperienze internazionali.
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Land Experience Sales
Shipside
Career
Are you ready to turn every destination into an unforgettable experience for our guests? Drive success, Live your ambition.
What You Will Do
As a Land Experience Sales, you will help guests make the most of every destination. Through your sales mindset, relationship-building skills and passion for travel, you will inspire unforgettable experiences while contributing to Costa’s commercial success.
Guest Experience & Relationship Building
- Become the trusted point of reference for guests, helping them choose the experiences that suit them best.
- Build meaningful relationships and create memorable moments throughout the guest journey.
- Proactively resolve issues and ensure a smooth, enjoyable experience ashore.
Sales & Business Impact
- Promote shore excursions and packages, turning guest needs into sales opportunities.
- Use a consultative approach to maximize conversion, upselling and revenue growth.
- Contribute to achieving department targets and commercial objectives.
Excursion Operations & Quality
- Support excursion operations to ensure seamless organization and service delivery.
- Monitor excursion quality and guest satisfaction, joining tours when needed.
- Contribute to continuous improvements that enhance both guest experience and business performance.
Reporting & Coordination
- Support back-office acti
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