Market Associate

13 set - Milano
Airbnb

ppAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. /ppbPlease note this is a hybrid position from our Milan office. /b /ph3The Community you will join: /h3pOur Supply Team is growing, and we want you to be part of it! As a Market Associate, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. These hosts are individuals who manage their own property or support owners by hosting on their behalf. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb. /ph3The difference you will make: /h3pAs a Market Associate, you will be responsible for the retention and growth of long-tail Hosts in an assigned territory. You will establish and nurture business relationships with emerging entrepreneurs by suggesting and supporting strategic initiatives that drive their success on Airbnb. These initiatives will include supply optimization, pricing optimization, host recruitment, and platform education. In addition, as these Hosts successfully grow on the platform, it will be essential that you support them in delivering authentic,



high-quality hosting that creates memorable guest experiences. Beyond one-to-one account management responsibilities, you’ll also support Market Managers on your team to deliver one-to-many education programs, such as webinars and scaled e-mail communication. Ultimately, this team will be responsible for helping long-tail Hosts thrive on Airbnb. /ph3A typical day: /h3ulliManage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb. /liliConduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality. /liliSecure availability over high compression dates, ensuring hosts maximize their revenue potential. /liliEducate hosts on product updates and policy changes, while channeling their feedback to internal teams. /liliRespond to host inquiries and provide timely, high-quality support to improve their experience on the platform. /liliAnalyze performance data to identify trends and take action on opportunities that drive increased bookings and host success. /liliDevelop long-lasting relationships with hosts,



ensuring they receive ongoing support tailored to their needs. /li /ulh3Your expertise: /h3ulli3+ years of experience in new sales, account management, or partner support. /lili2+ years of hospitality/travel industry experience (nice to have). /liliStrong time management and prioritization skills, with the ability to manage multiple accounts effectively. /liliProven experience working a book of business, driving engagement and growth through proactive account management. /liliHighly goal-driven, with a strong bias for action and persistence in the face of challenges. /liliExcellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person. /liliProficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus). /li /ulh3Our Commitment To Inclusion Belonging: /h3pAirbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. /ph3How We'll Take Care of You: /h3pThe actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for premio, benefits, and Employee Travel Credits. /p /p #J-18808-Ljbffr

Addetto/a alle pulizie

13 set - Italia
UNIVERSO

Area manager contratti luce e gas

13 set - Catanzaro
Sentra Energia

Ricevi nuove offerte di lavoro

Crea una Job Alert gratuita per market associate / milano

Segretariato e assistente personale

13 set - Milano
Mantea Care

Merchandiser Tattico | CAMPOBASSO

13 set - Campobasso
Cpm Italy