Senior Customer Risk & Escalation Lead

13 set - Milano
Salesforce

Salesforce is seeking a Customer Risk Manager based in Italy to lead risk mitigation and escalation management strategies, driving customer resolution and protecting long-term partnerships. This role follows a hybrid working model, combining remote work with regular collaboration from a Salesforce office in Italy.

Fluency in Italian and English is required, with experience in escalation management, account management, and enterprise project delivery.

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