13 set - Roma
Msx International
ph3Automotive Technical Diagnostic Support (Motorcycles) /h3 ul liFull-time /li liWorkplace Type: Customer Site /li liCompensation: EUR 28000 - EUR 33000 - yearly /li /ul pMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.br/With our global teams,industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers /p pAre you passionate about motorcycles and vehicle technology? Do you enjoy solving technical challenges and helping others find effective solutions? MSX has an exciting opportunity for you. /p pWe are looking for a motivated and enthusiastic bTechnical Diagnostic Support Agent /b to join our team. /p pIn this role, you will provide technical support, assist with troubleshooting activities, and work closely with dealers to ensure a high level of service and customer satisfaction. /p h3Key responsibilities: /h3 ul liProvide first-line technical support via phone and ticketing systems /li liAssist in diagnosing and resolving technical issues /li liEscalate complex cases when necessary and monitor follow-up activities /li liCommunicate effectively with internal teams and external stakeholders /li liSupport continuous improvement and knowledge-sharing initiatives /li liParticipate in technical training and development activities /li liMaintain high standards of customer service and technical support /li /ul pWe are looking for a customer-focused individual with strong technical aptitude and a genuine passion for motorcycles. /p h3Requirements: /h3 ul liBachelor's Degree in Mechanical Engineering preferred /li liFluent Italian and good English skills (B2 level or above) /li liPassion for motorcycles and vehicle technology /li liStrong problem-solving and analytical skills /li liExcellent communication and interpersonal abilities /li liAbility to work effectively both independently and within a team /li liGood knowledge of Microsoft Office applications /li liStrong attention to detail and organizational skills /li liPrevious experience in technical support, workshop environments, or after-sales services is considered a plus /li liWillingness to learn and develop professionally /li /ul pJunior candidates with a strong technical mindset and enthusiasm for the motorcycle industry are encouraged to apply. /p pAt MSX, we believe in investing in our people and providing opportunities for long-term growth and development. /p h3What we offer: /h3 ul liCompetitive salary package /li liMeal vouchers /li liContinuous training and professional development /li liCareer growth opportunities /li liInternational and collaborative working environment /li liSupportive team culture /li liExposure to innovative products and technologies /li /ul pMSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. /p /p #J-18808-Ljbffr
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