Key Account Manager
Pubblicato il 13-09-2026 - Chep in Milano
Please note: CVs must be submitted in English.
We are seeking a commercially driven Key Account Manager to manage a portfolio of around 10 strategic customers, including large National Accounts and European Key Accounts. In a market with strong growth potential, you will be responsible for retaining and growing existing business, securing contract renewals, and identifying new opportunities to increase revenue and customer value.
Key Responsibilities
- Manage and develop a portfolio of strategic customers, ensuring high levels of retention, satisfaction, and profitable growth.
- Build strong relationships with senior stakeholders and act as the primary customer contact.
- Deliver annual growth targets through account development, active selling, and new business opportunities.
- Lead contract renewals, commercial negotiations, and tender processes.
- Develop and execute Joint Business Plans to improve customer supply chain efficiency and create mutual value.
- Conduct regular business reviews, monitor account performance,
and drive continuous improvement.
- Collaborate with cross-functional teams to deliver innovative solutions and enhance customer experience.
Profile
- Proven Key Account Management experience with large, strategic customers.
- Background in FMCG, Retail, Supply Chain, Logistics, or related sectors .
- Strong commercial acumen with experience in negotiations and contract management.
- Ability to build trusted partnerships and influence senior decision-makers.
- Fluent in Italian and English .
- Comfortable travelling regularly within Italy.
Salary
- 52 800 - 63 000€ annual gross salary
- Level Quadro - CCNL Commercio. All CCNL provided benefits applicable to this level are included.
- Annual Premio of 15%
- Meal Vouchers
- Employee Assistance Programme (EAP)
- Option to participate in company share scheme
- Life Insurance
- Personal Accident Insurance