13 set - Firenze
YMCA Liverpool
**Location**: Florence House **Salary**:£25,290.72 per annum **Hours**: 8 pm-8 am 4 on 4 off on a rolling rota **Job Type**: Permanent/Fixed Term: 1 permanent role available, 1 fixed term 8 months contract **Shortlisting**:TBC **Interview**: TBC **Why this role would be great for you** Night Link Worker at YMCA Together, you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing homelessness and who may have addiction issues / mental ill health and other issues. Your role as a Night Link Worker will be to create a safe environment that empowers residents to make positive changes in their lives. **What your week may look like**: - To work as part of the Night Link Worker Team
- To provide accommodation-based support to people within a psychologically informed environment that is underpinned by a trauma-informed care approach on waking night shifts
- Assist with welfare & room checks and support residents in the management of their room and relationships with others, and report any health and safety issues
- Motivate and support residents so they realise their goals whilst meeting them where they are at
- Encourage involvement and participation amongst residents in the running and shaping of the service.
- To conduct Mainstay assessments, if and where needed
- To maintain and update residents’ electronic records and rent payments on the YMCA internal Housing Management System (DAVE)
- Provide clear and accurate information in respect of all residents in line with agreed procedures, such as daily handovers, ensuring that appropriate information is communicated with the support team **What can we offer you** Working with YMCA Together comes with a whole host of benefits.
We hope that people will find deep personal fulfilment and purpose by working alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, the YMCA together offers training to support your role and personal development. **The skills we are looking for**
- EXPERIENCE- Ideally, you will have a background of working within a charity, community project and may have previous involvement in the homelessness sector. You will know about supporting people with challenging and complex behaviours, including substance misuse and Mental Health, within a 24-hour residential support service
- KNOWLEDGE - A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace
- COMMUNICATION - Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside, always ensuring confidentiality
- EMPATHY and RESPECT - The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
- COMMITMENT - The ability to work in an innovative and solutions-focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
- ORGANISATION - Strong time management and the ability to manage to prioritise tasks
- COMPUTER LITERACY - You will be IT literate and have experience working with multiple software programs such as Microsoft Office and Outlook. **What is a nice-to-have**
- NVQ/L2 in Health and Social Care or equivalent
- Experience of working within a psychologically informed working environment
- Knowledge of housing management and IT databases
- Awareness of benefits and how they work, including Universal Credit and other welfare systems
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