11 set - Parma
Azienda Leader
Summary: Application Administration and Support.
This person will review the ticket system (ServiceNow-SNOW) queues and resolve application issues to support end-user customer service expectations.
They will also perform data entry in support of automated application integrations.
They will also perform other application administration tasks as needed.
Strong problem-solving skills are required.
Ability to read XML code and understanding of XML Mapping are required.
Knowledge of the printing industry would be helpful but not required.
Experience with ERP systems is required.
There is not a lot of walking, standing or lifting.
Ideal candidates would be someone with technical or application-oriented training or background; possible experience as a Help Desk or customer service representative.
Must have data entry, computer knowledge and first line of defense for help desk.
Someone who has done some help desk and has tech skills would be perfect.
Dress code is business causal.
Roles
14 set - Modena
Hire Feed
14 set - Sassari
Hire Feed
14 set - Bari
Hire Feed
14 set - Firenze
Global Technologies