11 set - Milano
Gi Group
Questa posizione è in Gi Group
Il processo di selezione sarà interamente gestito Gi Group.
--
Are you experienced in the banking or insurance sector and looking for a new opportunity?
Do you want to work in a dynamic environment where professionalism and innovation meet?
We might have the right opportunity for you!
Grafton Banking&Insuranceis; a team dedicated to enhancing the experience, skills, and potential of candidates in the banking, financial, and insurance fields.
We are a team of passionate professionals who work to guide our candidates towards roles and company environments that are most consistent with their skills and expectations.
For a leading client company in the insurance sector, we are selecting a:
Customer Service Credit Specialist
The resource will manage payment-related activities for all our clients, specifically:
What will you be responsible for?
Monitoring payment flows
Managing bank account changes and SEPA mandates
Carrying out credit recovery activities (cash collection)
Issuing credit notes
In compliance with internal policies, managing credit limit overruns and executing customer blocks
Economic-financial evaluation of medium and large prospects
Monitoring the deterioration of customer ratings
Maintenance/updating of economic and financial data
Monitoring the anti-fraud process
What are we looking for?
Bachelor's degree
Previous customer service experience in a commercial services company (at least 2 years)
Familiarity with payment monitoring and credit recovery
Familiarity with MS Office and MS Dynamics
Good knowledge of the English language (B1 level)
Excellent communication skills
Strong customer orientation
Proactivity and great attention to detail
Teamwork aptitude
Work schedule:Full time, 40 hours per week from Monday to Friday, with 1 day of lavoro da remoto per week.
Contractual Offer:
Permanent contract directly with the company
Reference CCNL: COMMERCIO, 4th level
Remuneration and benefits: Gross annual salary around €30K + €12 meal ticket + welfare + quarterly bonus upon reaching objectives
8 days of smart working/month
Workplace:Milan
If you think you have the skills and attitude for this role, send us your application!
Grafton Banking&Insurance; is a specialization of Gi Group Spa authorized to operate by the Ministry of Labour and Social Policies (Auth. Min. 26/11/2004 PROT. **** - SG).
The offer is intended for candidates in compliance with Legislative Decree no. ******** and subsequent amendments and with Legislative Decrees no. 215 and no. 216 of **** on equal treatment.
Candidates are invited to read the privacy policy pursuant to artt.
13 and 14 of EU Reg.
******** at the following address
--
[#J-ENTERPRISE]
[#J-INTERNAL]
13 set - Italia
UNIVERSO
13 set - Catanzaro
Sentra Energia
13 set - Milano
Mantea Care
13 set - Campobasso
Cpm Italy