11 set - Bardi
Adecco
Adecco Consultant Milano
, on behalf of a company specialized in managing customer care services for leading international brands, is looking for a
Customer Care Specialist
.
The successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company.
Key Responsibilities:
Manage customer requests through multiple channels, including
email, phone and chat
;
Provide information, assistance and
post-sales support
;
Handle customer reports, complaints and requests, ensuring
effective and timely resolution
;
Maintain a high level of customer satisfaction and professionalism in every interaction;
Represent the assigned brands consistently with their values and communication standards.
Requirements & Skills:
Fluency or Mother Tongue in at least two
of the following languages:
English, French, German
;
Italian is
not required
;
Excellent communication and interpersonal skills;
Strong
customer orientation
and a service-minded approach;
Good problem-solving skills and ability to manage customer requests effectively;
Ability to work in a dynamic and international environment.
What We Offer:
3-year apprenticeship contract
, directly with the client company;
CCNL Telecommunications
;
Annual gross salary (RAL): €21,000
;
Dynamic and international working environment;
Continuous training on the brands and services managed;
Opportunities for
professional growth and career development
.
Additional Information:
Location:
Milan city centre, San Babila area
Working hours:
Monday to Friday, 9:00 AM – 6:00 PM
Employment type:
Full-time
I candidati, nel rispetto del D.lgs.
********, D.lgs ******** e D.lgs ********, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. ********).
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