11 set - Milano
Satispay
Satispay is seeking a Senior Customer Care Specialist in Milan to manage multi-channel cases, drive process improvements, and maintain top-notch customer experience.
Invii la sua candidatura dopo aver letto i requisiti di competenza e qualifica per questa posizione, riportati di seguito.
You'll handle complex ticket workflows, outbound retention, and escalation for critical issues, while contributing to knowledge bases and data-driven insights.
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The role emphasizes problem-solving, teamwork, and ownership, with a focus on policies like Welfare, Privacy, and Invest, plus strong CRM and Excel skills.
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