11 set - Lazio
Experteer Italy
ppAs a Network Engineer in NTT DATA's Managed Services, you support a major international automotive client from the Rome site, ensuring continuous, SLA-driven network operations.
You collaborate with a global team to deliver reliable service, handle on-site activities, and contribute to customer satisfaction.
The role involves on-call support, incident handling, and hands?on configuration and optimization of network gear.
You will shape service delivery through routine changes, troubleshooting, and performance tuning, within a diverse, inclusive culture.
/pulliDaily Onsite Service /liliPerform standard changes (AP, Switch, etc.)
and handover to Operations /liliLocal troubleshooting including configuration /liliBreak Fix support /liliMajor Change support /liliLocal spare parts management /liliPerformance testing support /liliPerformance tuning and optimization support /liliEquipment Configuration Cleaning and Hardening support /liliBackup / DR testing support /liliReporting /liliEscalating unresolved issues to Central NOC /liliStrong communication and customer service skills /liliTeam working and collaborative approach /liliEager to learn /liliGood understanding of networking concepts (IP, DNS, DHCP) /liliFamiliarity with ticketing systems (ServiceNow) /liliAbility to follow scripts and documented procedures /liliConfidence in troubleshooting of hardware/software /liliMinimum 6-12 months of experience in service delivery /liliAble to work in international environment using English (speaking and writing) /li /ul /p #J-*****-Ljbffr
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Global Technologies