Front Office Supervisor
Pubblicato il 13-09-2026 - Belmond in Porto Cervo
Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service.
Romazzino a Belmond Hotel in stunning Costa Smeralda for the season 2026 is looking for a talented Front Office Supervisor to join our team.
The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence, curiosity and community.
He/She is passionate about service and willing to grow professionally.
He/She works closely with our guests while they are on property to discover their preferences and how they want to feel, creating tailored recommendations.
Reports to Front Office Manager.
Main Duties & Responsibilities
- Oversee Front Office operations, ensuring compliance with company standards and procedures
- Manage guest billing and cash handling with accuracy and accountability
- Communicate relevant guest and group information to internal departments
- Anticipate guest needs and handle complaints professionally
- Supervise and support team members
Requirements
- Demonstrated commitment to delivering exceptional service standards
- Fluency in English and Italian (a third language is highly desirable)
- Minimum 2 years’ experience in a similar role within a luxury leisure hospitality (resort setting preferred)
- Excellent communication skills, both verbal and written
- Strong emotional intelligence and interpersonal awareness
- Proven ability to collaborate effectively within a team
- Results‑oriented mindset with the ability to drive performance and achieve targets
- High level of adaptability in a dynamic environment
- Global perspective with cultural sensitivity and international awareness
Benefits
- Seasonal Labour contract according to C.C.N.L. Settore Turismo (Confindustria)
- Learning & development activities
- All meals provided
- Uniform dry cleaning
- Team social events
- Accommo