13 set - Roma
CB Talents
Job Overview
We are currently seeking an Italian-speaking Customer Support Specialist to join a professional customer service team. This is an on-site position located in Piraeus, Athens, Greece, where you will assist customers with shipment-related inquiries, delivery updates, and billing questions.
In this role, you will provide efficient and customer-focused support while ensuring that all inquiries are handled professionally and in line with service standards.
Key Responsibilities
- Respond to customer inquiries through phone, email, and back-office channels.
- Provide assistance with shipment tracking and delivery status requests.
- Support customers with billing inquiries and
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