13 set - Milano
Jobtailor
pul liOwn and oversee the day-to-day operational activities of the Italian branch /li liAct as the central point of reference for operational, administrative and coordination matters /li liManage intermediary mandates, collaboration agreements, letters and related documentation /li liCoordinate mandatory intermediary training and monitor completion /li liMonitor intermediary performance and maintain reporting /li liManage Product Oversight and Governance documentation and its repository /li liManage administrative aspects of TPA claims handling /li liOversee intermediary segregated client funds /li liManage complaints handling administration and PEC correspondence /li liLiaise administratively with accountants, legal advisers, notaries, public bodies and industry associations /li liOversee company website management, control and updates /li liManage external contractors and service providers /li liCoordinate risk mapping and RSPP appointment and training /li liCoordinate forecasting, planning and results reporting /li liProvide operational and problem-solving support across technical, administrative and commercial matters /li liSupport customer experience initiatives /li liManage supplier scouting, negotiation, relationships and cost control /li liSupport HR-related administrative processes /li liManage document scheduling, filing and archiving /li liCoordinate change management initiatives /li liAct as administrative point of reference for IVASS and ANIA interactions /li liSupport the Managing Director and wider Italian team in building efficient branch processes /li /ul h3Requirements /h3 ul liTypically, 2–5 years of experience in organisational or coordination roles, or in a consultancy firm serving the finance/insurance sector /li liDegree in Business Administration, Economics, Law or a related discipline (preferred) /li liFlexible and dynamic approach,
comfortable adapting to changing priorities /li liHighly organised, with strong attention to detail /li liExperience in project and budget management /li liAccustomed to working to tight deadlines under pressure, while maintaining the highest level of trust and integrity /li liExcellent communicator and team player /li liStrong customer and supplier relationship management skills /li liStrong stakeholder management skills, with the ability to work effectively with local management, central functions and external advisers /li liAbility to interact effectively with colleagues across the group in an international context /li liProactive and hands‑on, with the ability to work with a high degree of autonomy /li liExcellent knowledge of English, written and verbal /li /ul h3Core Competencies /h3 pDemonstrates strong operational management capabilities, including project and budget management, stakeholder engagement, and supplier relationship management. Proficient in coordinating administrative processes and ensuring compliance with industry regulations while maintaining a high level of customer service. /p h3Highest-signal resume keywords /h3 ul liOperational Management /li liProject Management /li liStakeholder Management /li liSupplier Relationship Management /li liBudget Management /li /ul h3Hard Skills /h3 ul liProject Management /li liBudget Management /li liOperational Coordination /li liDocument Management /li liIntermediary Performance Monitoring /li /ul h3Soft Skills /h3 ul liExcellent Communication /li liTeam Player /li liAttention to Detail /li liProactive Approach /li liAdaptability /li /ul h3Industry Keywords /h3 ul liFinance Sector /li liInsurance Sector /li liIntermediary Training /li liCustomer Experience /li liChange Management /li /ul h3Tools Technologies /h3 ul liDocument Repository Management /li liWebsite Management /li /ul /p #J-18808-Ljbffr
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