13 set - Torino
OceanAir
pstrongJob Summary: /strong /ppWe are looking for an experienced strongLicensed Tour Guide Operations Executive /strong to join our team in the Greater Rome Metropolitan Area. /ppThe role combines strongprofessional tour guiding with day-to-day tour operations /strong, ensuring our guests receive a smooth, well-organized and high-quality experience from the beginning of the tour until completion. /ppThe ideal candidate should have strong knowledge of strongRome and Lazio /strong, hold the required Italian tourist guide qualification, and have practical experience coordinating tours, suppliers, transportation and guest services. /ppbr / /ppstrongJob Responsibilities: /strong /pulliLead and conduct professional tours across Rome and Lazio. /liliProvide engaging and accurate information about local history, culture, attractions and destinations. /liliPlan and coordinate daily tours, itineraries, schedules and logistics. /liliCoordinate with hotels, restaurants, transportation providers, attractions, local suppliers and other partners. /liliManage tour bookings, tickets, reservations and operational arrangements. /liliCoordinate drivers, guides and other service providers to ensure smooth tour execution. /liliMonitor tours on the ground and handle any last-minute changes or operational issues.
/liliResolve guest concerns and complaints professionally and efficiently. /liliEnsure all services are delivered according to company standards and agreed itineraries. /liliSupport the development and improvement of new tours, excursions and experiences in Lazio. /liliAssist with supplier sourcing, coordination and service evaluation. /liliMonitor operational costs, timing and service quality. /liliPrepare operational updates and report incidents or issues to management. /liliEnsure all activities comply with applicable Italian tourism regulations. /li /ulpbr / /ppstrongJob Qualifications: /strong /pullistrongValid Italian Tourist Guide qualification and registration in the relevant national register. /strong /liliProven experience as a professional Tourist Guide in Rome/Lazio. /liliPrevious experience in strongtour operations, DMC, tour operator or travel agency /strong. /liliStrong knowledge of Rome and Lazio's main attractions, destinations and tourism services. /liliFluent strongItalian and English /strong. /liliAdditional languages such as Spanish, French, German, Arabic or Chinese are an advantage. /liliDriving license is an advantage. /li /ul
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