13 set - Milano
International Sos
ppWe are looking for a bAccount Manager (m/f/d) /bto join our international team. /p pIn this customer-facing role, you will act as a trusted partner to our clients, particularly in supporting digital solutions and related services, ensuring outstanding service delivery and driving client satisfaction. You will play a key role in managing client relationships, resolving requests and supporting product adoption concerning digital solutions, and collaborating cross-functionally to deliver best-in-class solutions. /p pInternational SOS is the world’s leading medical and security services company with over 13,000 employees working in 1,200 locations in 90 countries. Established 40 years ago, we have become the market leader for an extensive client base of Fortune 500 companies, NGO’s and governments around the world. /p pLocation: Milan /p pSalary: 44k - 49k + yearly sales commission (8 - 12,5k) /p pContract: Permanent /p h3Key Responsilities /h3 ul liManage and grow an existing portfolio of clients, ensuring contract renewals and increasing the utilization of our medical and security services. /li liIdentify and drive cross-selling and upselling opportunities across our portfolio of products and services. /li liPrepare commercial proposals, develop pricing solutions, and lead contract negotiations with clients.
/li liWork closely with the Sales Support and Marketing teams to ensure an efficient renewal process, regular account reviews, and accurate client reporting. /li liInvestigate and resolve customer complaints while implementing measures to maintain and improve service quality. /li liSupport the development of cross-border business opportunities through proactive collaboration with colleagues and clients across different regions. /li /ul h3About You /h3 ul liExperience in Account Management and sales within a professional services or international B2B environment. /li liHighly customer-oriented, well-organized, and proactive, with the ability to prioritize effectively and manage multiple client relationships simultaneously. /li liStrong relationship-building, negotiation, and consultative selling skills, with the ability to identify and convert growth opportunities. /li liUniversity degree or equivalent qualification. /li liFluent in Italian and English, with excellent written and verbal communication skills. /li /ul h3Benefits /h3 ul liComprehensive benefits package /li liFlexible working environment /li liAn opportunity to thrive in an international environment /li liMeaningful work with a global impact /li liWarm, supportive, and open company culture /li /ul /p #J-18808-Ljbffr
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