13 set - Varese
Royal Caribbean Group
pbPOSITION SUMMARY /b /ppbSlot Manager /bsupervises and coordinates the activities of the Casino slot machine, Arcade and ShipShape gym equipment servicing function and the employees engaged in providing courteous and professional service to guests. /ppbr/ppbHiring Requirements: /b /pulliPrevious supervisory experience of slot technicians in a casino environment /li /ulppreferred. /pulliFormal training in the repair and troubleshooting of a variety of electrical, mechanical and/or electronic equipment. /liliPrevious slot technician work experience in live casinos preferred. /liliProven ability to read safety rules, instructions in the use and maintenance /li /ulpof tools and equipment, and methods and procedures in mechanical /ppdrawings. /pulliProven customer service skills to interact appropriately with guests in a /li /ulpconsiderate, professional and positive manner by showing concern and /pplistening actively. /pulliAbility to communicate tactfully with guests, department heads and /li /ulpshipboard employees to resolve problems and negotiate resolutions.
/pulliAbility to stand for an extended period of time. /liliAbility to count paper and coin currency quickly and accurately. /liliAbility to perform basic math functions with regard to monetary units and /li /ulpcompute slot machine percentages. /pulliAbility to learn and utilize knowledge of policies and practices involved in /li /ulpthe human resources function. Ability to supervise an international team of /ppSlot Technicians in a positive and productive manner by motivating, /ppdeveloping and managing employees as they work. Ability to utilize and /ppadminister the disciplinary action process through coaching and counseling /ppto improve performance or recommend termination of employment. /pulliWorking knowledge of computers, internet access, and the ability to /li /ulpnavigate within a variety software package such as Excel and Word. /pulliCompletion of high school or basic education equivalency preferred. /li /ul
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