13 set - Venezia
Hospitaliti
ppSan Clemente Palace Venice is hiring through Hosco in Venice. /ph3Assistant Reservations Manager /h3pDepartment: Revenue Reservations /ppEmployment Type: Tempo pieno /ppLocation: Italy - Venice /ph3Description /h3pThe incumbent of this position is responsible for the efficient functioning of the Reservations department /ph3Key Responsibilities /h3ulliEnsuring that all incoming enquiries are handled within a maximum of 24 hours /liliWorking with the revenue director to update the PMS codes and setup when necessary /liliAssisting the sales and events managers in effectively dealing with all commission and accounts queries /liliEnsuring all necessary billing instructions are applied to reservations /liliMaking sure that the team is fully informed of all rates, including negotiated and promotional rates,
and that any new promotions and packages are communicated effectively to all relevant departments /liliEnsuring that the team answers all incoming telephone enquiries in a timely and professional manner /liliIdentifying and assisting with the training needs of team members /liliLiaising with the Sales team to resolve any issues, and handle site inspections and office visits' information in the PMS /liliEnsuring that all VIP and special requests information is efficiently saved in the PMSSkills, /li /ulh3Skills, Knowledge and Expertise /h3ulliDeep knowledge of Opera PMS /liliAt least 2 years of previous experience in the hospitality business (luxury field is preferred) /liliExcellent proficiency in Italian and English language, both written and spoken. /li /ulpExperience in the hospitality industry is preferred. /ppPlease see the full vacancy for the benefits offered by San Clemente Palace Venice. /p /p #J-18808-Ljbffr
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