Technical Support Specialist (Customer Experience)

13 set - Lombardia
GWM Italia

About the Company GWM (Great Wall Motor) è un'azienda tecnologica intelligente globale con capacità completamente integrate in design, ricerca e sviluppo, produzione, vendita e assistenza. Il portafoglio prodotti include GWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER e GWM SOUO, e spazia tra SUV, pickup, veicoli a nuove energie, motociclette, autocarri pesanti e veicoli fuoristrada di lusso per soddisfare diverse esigenze di mobilità. Responsible for technical support system requirement input; # Participate in the development of training courses, edited PPT courseware,



and participate in after-sales technical training; # Responsible for the verification and recommend of special tools and diagnostic instruments; # Follow-up and management of technical data; # Responsible for the establishment of technical case database; # Bachelor degree or above, major in vehicle engineering, mechanical engineering or related fields is preferred. ~ At least 5 years of working experience in vehicle aftersales service, technical support or vehicle R&D.; ~ Fluent in English and Italian. ~ Ability to work independently and manage priorities in a dynamic environment.

Proficiency in office software and tools.

Pay range and compensation package Competitive salary based on experience and qualifications. We encourage applications from all qualified individuals.

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