13 set - Milano
Gowan
ppIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. /p h3Global Business Operations Lead /h3 pFull Time Gowan Milan Milano, Lombardia, IT /p pbPosition Summary: /b /p pThe Global Business Operations Lead is responsible for providing supply and manufacturing strategic and competitive perspective and driving operational execution and discipline for assigned Assets, ensuring that Asset strategies defined by the Business Management Team are executed effectively across Supply Chain, Manufacturing, Procurement, Quality, Regulatory and Planning. The role acts as the single operational integrator at Asset level, coordinating activities and ensuring follow-through, without owning final decisions on asset strategy, external toller siting, or internal manufacturing allocation. /p pThis role is designed to strengthen execution and clarity without altering decision ownership. The Global Business Operations Lead enables faster, better-informed decisions and reliable operational delivery through discipline, coordination, and transparency. The GAOL speaks on behalf of the business management team across all operations. /p pbJob Status: /b /p ulliFull-Time /liliReports to: Global Portfolio Business Manager /li /ul pbRole Responsibilities: /b /p h3Key Responsibilities /h3 ul liAsset-Level Operational Governance SOP /li liCoordinate and lead Asset-level operational SOP activities /li liPrepare structured scenarios, risks, and impact analysis to support Business Manager decisions /li liEnsure unresolved issues are properly escalated and tracked to closure /li /ul ul liOperational Execution /li liTranslate Asset priorities into executable supply, manufacturing, regulatory and inventory plans /li liCoordinate cross-functional execution across Supply Chain, Manufacturing, Procurement, Regulatory, and Quality /li liEnsure operational readiness for launches, volume changes,
and regulatory or formulation updates /li /ul ul liExternal Tolling Internal Manufacturing Coordination /li liAct as the operational Asset interface toward Global Supply Chain and Internal Manufacturing /li liProvide operational input to Global Supply Chain to support siting decisions /li liCoordinate with Regional Manufacturing Heads on internal execution and capacity alignment /li /ul ul liSupply, Inventory Performance Management /li liDrive execution of approved inventory and safety stock strategies /li liMonitor and explain key operational variances (service, PPV, LCR) /li liQuality Issue Management /li liCoordinate major quality or operational issues at Asset level /li liEnsure structured escalation, corrective action follow-up, and closure /li liCross-Functional Integration /li liAct as the Asset-level operational integrator across all relevant functions /li liEnsure decisions are documented, executed, and reviewed for effectiveness /li liStrong capability to lead and structure Asset-level SOP processes, ensuring disciplined execution and decision-making /li liDeep understanding of planning processes and tools, including ERP systems and data structures, with the ability to translate data into actionable insights /li liHigh execution focus with strong follow-through, ensuring alignment, escalation, and closure of operational actions /li liStrong business acumen, with ability to balance service, cost, and inventory trade-offs and provide clear operational recommendations /li liAbility to influence and drive alignment across cross-functional teams without direct authority (Supply Chain, Manufacturing, Procurement, Quality, Regulatory)
/li liExperience in complex, multi-region supply chains with strong coordination requirements across internal and external manufacturing networks /li liCapability to establish or improve processes, including SOP governance, performance tracking, and cross-functional ways of working /li /ul h3Key Interfaces /h3 ul liBusiness Manager(s): alignment on priorities, escalation of risks, preparation of scenarios and decision support /li liGlobal Supply Chain: coordination on external tolling, supply constraints, and allocation decisions /li liRegional Manufacturing Heads and Sites: alignment on internal production execution, capacity, and operational performance /li liProcurement: coordination on raw material availability, supplier constraints, and cost drivers impacting Asset performance /li liQuality: management of major quality issues, escalation, and corrective action follow-up /li liRegulatory: alignment on regulatory changes impacting supply, formulation, or product availability /li liPlanning (Global/Regional): coordination of demand, supply plans, and SOP cycles to ensure alignment between planning and execution /li /ul h3KPIs / Performance Measurement /h3 ul liService Level / OTIF for assigned Assets (global and regional view) /li liLost sales or back orders due to product non-availability /li liInventory level vs target and safety stock adherence /li liInventory aging and obsolescence exposure /li liPurchase Price Variance (PPV) and key drivers impacting cost performance /li liMargin performance vs budget or prior year (where influenced by operational execution) /li liPremium freight / expedite cost as indicator of execution stability /li liProduction and supply plan adherence (internal sites and tollers) /li liResolution time for major operational or quality issues /li liClosure rate of escalations and action items /li liSOP effectiveness indicators (process adherence, forecast reliability, alignment between plan and execution) /li /ul /p #J-18808-Ljbffr
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