Client Advisor Portofino - Sea Resort

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7unwnu

ph3Position /h3 pThe Client Advisor is responsible for providing exceptional, personalized service to clients to maximize sales and achieve business objectives. They focus on building personalized experiences with clients, understanding their unique preferences to recommend suitable products and services , and offering expert guidance during their shopping experience. /p h3Position /h3 pThe Client Advisor is responsible for providing exceptional, personalized service to clients to maximize sales and achieve business objectives. They focus on building personalized experiences with clients, understanding their unique preferences to recommend suitable products and services , and offering expert guidance during their shopping experience. /p h3Job Responsibilities /h3 h3Client Relationship Building /h3 ul liDevelop and maintain strong, personalized relationships with clients to foster loyalty and repeat business. /li liUtilize client information, such as preferences and purchasing history, to tailor recommendations and enhance the shopping experience. /li liProactively engage with clients through various communication channels, including in-store visits, phone calls, and digital platforms. /li /ul h3Product Expertise and Sales /h3 ul liMaintain a comprehensive knowledge of the store's product offerings, Retail environment and competitors. /li liProvide expert assistance and guidance to clients during their shopping experience, ensuring their needs and expectations are met. /li liContributes actively to the business objectives by achieving sales targets (contribution to the store KPIs) /li liRegularly input and update customer information in the CRM system to track interactions, preferences, and purchase history, enabling personalized engagement and identification of new sales opportunities for maximizing revenue. /li /ul h3Client Experience and Satisfaction /h3 ul liDeliver exceptional client experience, creating a memorable experience for clients visiting the store.



/li liCreate desire for the brand with exceptional storytelling about the Maison and show empathy and passion and following the steps of the Maison’s selling ceremony. /li liEnsuring that the aftercare service is followed and issues are elegantly resolved. /li /ul h3Team Collaboration and Store Support /h3 ul liCollaborate with fellow Client Advisors and store management to share client insights, product feedback, and best practices. /li liContribute to maintaining a well-organized, visually appealing store environment that attracts and retains clients. /li liCompliance and data management: /li liApply all compliance regulations and guidelines from the HQ, concerning client data, but also transfer store operations etc. /li /ul h3Profile /h3 ul liRelevant work experience as Client Advisor in a luxury boutique. /li liAligned with the Brand identity and detail oriented. /li liPassion and high motivation for Loro Piana products and Brand. /li liExcellent interpersonal, teamworking and problem solving skills. /li liGood stress management, flexibility and adaptability. /li liFluent English; other languages are a plus. /li /ul h3Additional Information /h3 pPer questa posizione è prevista una retribuzione annua iniziale pari a EUR 33,000 lordi. /p pTale retribuzione è stata determinata sulla base di criteri oggettivi e neutri rispetto al genere e corrisponde al compenso normalmente riconosciuto alla posizione al momento della pubblicazione di questo annuncio di lavoro. La retribuzione effettiva potrebbe essere soggetta a possibili variazioni in ragione di fattori quali la vostra combinazione unica di esperienza e competenze, la seniority e attuali esigenze organizzative. /p pIn aggiunta ai trattamenti previsti dalla legge, potranno essere riconosciuti ulteriori agevolazioni in conformità alle policy aziendali vigenti. /p pIl rapporto di lavoro sarà regolato dalle disposizioni del contratto collettivo nazionale di lavoro CCNL Terziario, Distribuzione e Servizi applicato da Loro Piana in Italia. /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7unwnu