CRM & Customer Facing Capabilities Intern
Pubblicato il 13-09-2026 - Sanofi in Milano
CRM & Customer Facing Capabilities Intern
Milan, Italy
About the job
Looking to launch your career at the cutting edge of healthcare? Join Sanofi for a chance to develop with mentoring and guidance from inspirational leaders while helping to make an impact on the lives of countless people worldwide. As CRM Intern, you will collaborate with GTMC Customer Facing Capabilities Departmentand you'll have the opportunity to dive deep into the CRM platform and make a meaningful impact with your contributions.
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
You will be involved in the following activities
- Manage the CRM platform that supports both the external network and internal users, addressing any issues or needs related to CRM functionality. This includes analyzing tickets,
liaising with other departments and acting as the local point of contact for global support
- Act as point of contact for the Global CRM Hub colleagues, providing guidance and support for their day-by-day activities
- Collaborate in managing new CRM features and requirements, participating in global meetings, and contributing to their implementation
- Use the CRM platform and provide support for managing the territorial activites
- Support the development of manuals and procedures for CRM functionality
- Participate in local and global meetings and prepare reports
About you
- Degree in Economicsor other analyticalfield
- Good command of the Englishlanguage (B2 level or higher).
- Good knowledge of Exceland PowerPoint
- Strong computer skills and data analysiscapabilities
- Attention to detail, organizationalskills, ability to work in team.
Why choose us?
- Bring the miracles of science to life alongside