13 set - Monza
Thermo Fisher Scientific
Director, Site Technical Business Management
This is an exciting opportunity for a Director, Business Management to join a fast-growing team Lead business relationships with existing commercial clients in order to provide a spectacular customer experience. Serve as the liaison between Pharmaceutical Development Services (PDS) and Commercial site management for the introduction of new products from the Development pipeline and directly support clients on new Technical Transfer projects The scope of the position covers 5 major areas:
1. Client Relationship Management
- Leads Site Business Management Team and ensure team members serve as Leaders in site business activities representing the client interests, while improving the sites financial position.
- Leads large new business and business expansion opportunities and coaches Business Managers to ensure effective management of such opportunities.
- Identifies and prioritizes opportunities and drive teamwork across functions to support clients and achieve desired results.
- Leads all clients’ business relationship to ensure all issues are promptly handled and all communications are timely and accurate.
- Ensures plan executions are done in full respect of agreements and in compliance with Master Supply Agreement (MSA).
- Share reports with top management and central corporate functions on matters that could impact performances and problems, with solutions and action plans in place.
- Leads initiatives for talent, growth, client experience, and Technology Transfer.
- Participates and advises on site-based initiatives for clients, strategic deals, and technology selection.
2. Quotations and Supply Agreements
- Develops and finalize MSA with clients; reviews new business proposals to ensure alignment with financial commitments.
- Ensures the accurate assessment of the overall cost of a new or existing project (cost of production, capital requirements).
- Ensures that all MSA requirements are timely executed, including p
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