13 set - Legnago
Hemmersbach
Role: Committed to develop your career in IT within large corporations?
Keen on customer support?
Willing to work within an international working environment? Join our company as anL2 Onsite IT Technicianto provide advanced technical support to end users at our customers.
What about your responsibilities?
Independently resolve on-site incidents and service requests
Provide VIP user support
Deliver end-to-end Digital Bar / Walk-in centre support
Perform meeting room & AV support (Teams, Zoom, other vendor equipment's)
Act as hands-and-eyes support for server / network teams
Manage printer and MFP support
Support PC refresh activities
Manage ticketing system
Ensure compliance with service level agreements (SLAs)
Local stock managementLocation :Legnago (Verona - fully onsite) - Occasional support on other sites nearby
Contract :
1-year fixed-term (possibility to convert into permanent)Requirements:2-5 years of experience in IT support or a similar role
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Strong knowledge of Windows 10/11, Office 365, and common enterprise applications
LAN/WAN and server room equipment's fundamentals knowledge
Familiar with ticketing system
Good English and fluent Italian
Good organizational skills
Communicative and customer-orientedBenefits: Onboarding program
Buddy program
International job opportunities
Buoni pasto (Edenred, Sodexo, UP)/ Meal Voucher
Internal career development programPlease send your CV in English and we will be glad to share some more insights with you!
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