Customer Success Manager - Commercial Accounts
Pubblicato il 13-09-2026 - Prime Insights in Pistoia
Junior Customer Success Manager Remote | Global Team Prime Insights is a Sweden-based technology company reaching millions of diverse users through our proprietary Market Research Panel. Our innovative technology supports our international community and gives our members a world-class survey-taking experience. We specialize in the mobile games and digital entertainment space, helping our clients gain meaningful insights through online quantitative research.
Our mission is to connect authentic members with our clients’ market research surveys, delivering accurate feedback that helps shape the future of mobile games and beyond. We are looking for a Junior Customer Success Manager who is energetic, proactive, and motivated to grow with us. This person will play a role in building strong relationships with our partners and ensuring smooth collaboration across projects.
You’ll be working in a dynamic, fast-paced environment where communication, problem-solving, and data-driven decision-making are key. Build and maintain positive relationships with partners, helping ensure a great client experience. Support new and existing clients and help guide them through our processes.
Work with data and reports to understand performance and identify useful insights. Help identify opportunities to improve the client experience. Work closely with different teams to solve client-related questions and challenges.
Learn and adapt to company tools, processes, technologies, and new topics. Previous experience in Customer Success, Account Management, Sales, Support, or another client-facing role is preferred. A background or interest in gaming, mobile games, or digital entertainment is a plus.
Good communication skills and confidence when speaking with clients, partners, and new people. Able to manage different tasks and priorities with support from the team. Be part of a global, innovative company impacting millions of users.
Opportunity to take ownership, grow, and develop your career. Remote-first culture with international exposure. ❗ Important: We are not considering freelancers or consultants who are juggling multiple clients or projects. This is a full-time role for a committed professional looking to focus deeply on a single product ecosystem and make a lasting impact.