Operational Specialist
Pubblicato il 14-09-2026 - BFF Banking Group in Milano
BFF Bank spa is a banking institution with a presence in the market for approximately 40 years, listed on the Italian Stock Exchange, and continuously growing and expanding. It is the largest specialized finance operator in Italy, as well as a leader in Europe in managing and disposing of non-performing commercial credit claims against Public Administrations. The Group also leads in Italy in Securities Services and banking payment services.
Operations Specialist – Collection French Market (French Speaker)
Role Purpose
To support the expansion of our internal team, we are looking for an Operations Specialist – Collection French Market to join the F&L; Group Sales Function, FOS & New Markets Unit , on a 1 year fixed-term contract .
The successful candidate will be responsible for managing credit recovery activities, including the collection of overdue receivables, late payment interest, and recovery costs. The role involves handling a portfolio of French debtors and clients, maintaining regular communication with them, and ensuring efficient credit collection processes.
The ideal candidate is proactive, detail-oriented, and possesses strong communication and organizational skills.
Key Responsibilities
- Contact French clients and debtors by phone, email, and written correspondence to verify and manage outstanding receivables.
- Update, monitor, and maintain credit information within the company management system.
- Manage and accurately archive documentation received from clients and debtors.
- Prepare reports and data analyses for clients.
- Collaborate with Legal and Administrative teams to manage and escalate complex cases when necessary.
- Ensure compliance with internal procedures and agreed timelines.
Knowledge and Skills Requirements
- Fluent written and spoken French, English (B2)
- Diploma or Bachelor's Degree in Economics, Business Administration, or a related field.
- At least 3 year of experience in credit collection, accounts receivable, customer ser