14 set - Turbigo
Opentext
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We’re hiring talent that AI can’t replace to help us shape the future of information management. Join us.
Your impact
As a Consultant within the Solutions Enablement team, you will ensure seamless connectivity for Messaging and Managed Services customers and their partners. Your work will directly contribute to customer satisfaction, operational excellence, and timely revenue recognition by delivering reliable, high-quality connectivity implementations and migrations.
What The Role Offers
- Hands‑on experience implementing and administering B2B connectivity solutions across multiple communication standards (OFTP, X400, AS2, sFTP, HTTPs, etc.).
- Ownership of customer and partner connectivity projects, including complex cross‑platform migrations.
- The opportunity to provide consulting services to clients, helping them plan and execute partner migrations successfully.
- Close collaboration with Cloud Service Delivery and Customer Support teams in a dynamic, customer‑focused environment.
- The chance to lead solution implementation initiatives from an enablement perspective and directly influence project success.
Must Have – What You Need to Succeed
- Minimum 2+ years of experience working with communication standards such as FTP, AS2, HTTPs, sFTP, or similar protocols.
- Strong customer focus with a clear commitment to customer satisfaction and SLA adherence.
- Experience monitoring client requests and ensuring timely resolution within agreed service levels.
- Ability to administ
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