Factory Technical Representative
Pubblicato il 14-09-2026 - Seakeeper in Firenze
WHAT YOU'LL DO
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Seakeeper is the global leader in marine stabilization, on a mission to transform the way people experience life on the water. As our Factory Technical Representative, you're the person our customers (OEM boat builders and Seakeeper dealers) network calls first - the friendly, unflappable expert who makes installations click, trainings stick, and problems disappear. You'll be Seakeeper's front line across EMEA, delivering hands-on installation, commissioning, training, and troubleshooting support to our customers. You'll help us build a best-in-class support network by:
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- Planning and executing service interventions start to finish - prepping parts and tools, coordinating shipping logistics, and booking your own travel
- Completing Seakeeper commissioning reports for every gyro installation
- Owning Ride OEM integrations and installations from first blueprint to final sea trial
- Training regional partners so today's installation becomes tomorrow's success story
- Acting as the go-to technical voice for regional customers, troubleshooting fast and effectively by phone and email
- Leading full hands-on installations - mechanical, electrical, and everything in between - for demos and training
- Running sea trials and commissioning while documenting system performance
- Feeding field insights and customer feedback straight back to engineering to drive continuous improvement
- Representing Seakeeper with uncompromising standards for safety, quality, and professionalism - you're the brand out in the field
- Keeping your company vehicles road-ready: scheduled maintenance, a monthly mileage log, and a clean, presentable ride
- Delivering elevated troubleshooting and dedicated support to Dealers and OEM partners, partnering closely with Product Support and looping in Field Engineering on major component issues
- Guiding dealers