Job Opportunity: Onsite IT Support field Technician at AVASO Technology

Location
: Cagliari, Italy

Employment Type
: Dispatch

Experience
: 2+ years

Language Known:
English, Italian

Company Overview
:

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Position Overview:

We are seeking an experienced
Onsite IT Support field Technician
to join our team in
Location: Cagliari, Italy.
The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.

Key Responsibilities:
- Provide
on-site
and
remote desktop support
for users, ensuring issues are resolved quickly and efficiently.
- Troubleshoot and resolve hardware,

software, and network-related issues.
- Install, configure, and maintain desktop systems, laptops, and peripherals.
- Ensure the deployment of
operating systems, updates
, and
software packages
.
- Work with the IT team to resolve and escalate issues as needed.
- Perform routine
system audits
and ensure systems are up-to-date and secure.
- Provide end-user training and technical documentation where necessary.
- Collaborate with team members and manage support tickets for various internal stakeholders.

Required Skills & Qualifications:
- 2+ years
of experience in
Desktop Support
or similar roles.
- Strong experience with
Windows OS
,
Mac OS
, and
Linux
environments.
- Experience with Active Directory
for user management, group policies, and security.
- Proficient with
remote desktop tools
and troubleshooting techniques.
- Experience with
networking protocols
(TCP/IP, DNS, DHCP).
- Str

Information Technology Support Specialist

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