12 set - Bardi
Adecco
Adecco Consultant Milano, on behalf of a company specialized in managing customer care services for leading international brands, is looking for aCustomer Care Specialist.
The successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company.
La preghiamo di leggere attentamente la seguente descrizione del lavoro per assicurarsi di essere la persona giusta per questo ruolo prima di candidarsi.
Key Responsibilities:
Manage customer requests through multiple channels, includingemail, phone and chat;
Provide information, assistance andpost-sales support;
Handle customer reports, complaints and requests, ensuringeffective and timely resolution;
Maintain a high level of customer satisfaction and professionalism in every interaction;
Represent the assigned brands consistently with their values and communication standards.
Requirements & Skills:
Fluency or Mother Tongue in at least twoof the following languages:English, French, German;
Italian isnot required;
Excellent communication and interpersonal skills;
Strongcustomer orientationand a service-minded approach;
Good problem-solving skills and ability to manage customer requests effectively;
Ability to work in a dynamic and international environment.
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What We Offer:
3-year apprenticeship contract, directly with the client company;
CCNL Telecommunications;
Annual gross salary (RAL): €21,000;
Dynamic and international working environment;
Continuous training on the brands and services managed;
Opportunities forprofessional growth and career development.
Additional Information:
Location:Milan city centre, San Babila area
Working hours:Monday to Friday, 9:00 AM – 6:00 PM
Employment type:Full-time
I candidati, nel rispetto del D.lgs.
********, D.lgs ******** e D.lgs ********, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. ********).
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