12 set - Milano
Adecco
pstrongAdecco Consultant Milano /strong, on behalf of a company specialized in managing customer care services for leading international brands, is looking for a strongCustomer Care Specialist /strong.
/ppThe successful candidate will be a key point of contact for customers, providing a high-quality support experience while effectively representing the values and image of the brands managed by the company.
/ppbr / /ppKey Responsibilities: /pulliManage customer requests through multiple channels, including strongemail, phone and chat /strong; /liliProvide information, assistance and strongpost-sales support /strong; /liliHandle customer reports, complaints and requests, ensuring strongeffective and timely resolution /strong; /liliMaintain a high level of customer satisfaction and professionalism in every interaction; /liliRepresent the assigned brands consistently with their values and communication standards.
/li /ulpbr / /ppRequirements Skills: /pullistrongFluency or Mother Tongue in at least two /strong of the following languages: strongEnglish, French,
German /strong; /liliItalian is strongnot required /strong; /liliExcellent communication and interpersonal skills; /liliStrong strongcustomer orientation /strong and a service-minded approach; /liliGood problem-solving skills and ability to manage customer requests effectively; /liliAbility to work in a dynamic and international environment.
/li /ulpbr / /ppWhat We Offer: /pullistrong3-year apprenticeship contract /strong, directly with the client company; /lilistrongCCNL Telecommunications /strong; /lilistrongAnnual gross salary (RAL): €21,000 /strong; /liliDynamic and international working environment; /liliContinuous training on the brands and services managed; /liliOpportunities for strongprofessional growth and career development /strong.
/li /ulpbr / /ppAdditional Information: /pullistrongLocation: /strong Milan city centre, San Babila area /lilistrongWorking hours: /strong Monday to Friday, 9:00 AM – 6:00 PM /lilistrongEmployment type: /strong Full-time /li /ulpbr / /ppI candidati, nel rispetto del D.lgs.
********, D.lgs ******** e D.lgs ********, sono invitati a leggere l#39;informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. ********).
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