12 set - Bardi
Terumo Neuro
JOIN OUR TEAM AT TERUMO NEURO!
Competenze, Esperienza, Qualifiche: se possiede i requisiti giusti per questa possibilità, si candidi oggi stesso.
At Terumo Neuro, a leading medical device company, we are committed to advancing healthcare through innovative technologies and a strong sense of purpose.
Join our dedicated Customer Service team
Position: Customer Service Representative – Italy
Location: Milan (Hybrid – at least 3 days/week on-site)
YOUR MISSION:
Process customer orders (direct & consignment) via SAP HANA ERP
Maintain customer account records & order histories
Support consignment & tender agreements
Monitor inventory, consignment & trunk stock
Manage returns (RGAs, complaints) with global CS & QA teams
Coordinate product returns with European warehouse
Assist customers, sales teams & distributors (availability, order status, deliveries)
Handle inquiries & ensure timely follow-up
Prepare sales reports upon request
YOUR PROFILE:
Previous experience in customer service or a recent graduate in the field
Strong MS Office skills (Word, Excel, Outlook, Teams)
Ability to multitask & prioritize
Detail-oriented & responsive
Excellent communication & phone skills
Fluent Italy
BONUS POINTS:
Experience in high-tech, pharma or medical device industry
Knowledge of SAP ERP
Experience supporting direct sales organizations
Bachelor's degree or Master's degree
Fluent English
Ready to make an impact?
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Apply now and be part of a dynamic, international team at Terumo Neuro!
#TerumoNeuro #WeAreHiring #CustomerService #JobOpportunity #MilanJobs #CareerOpportunity #CustomerSuccess #SAP #MedicalDevices #Teamwork #JoinUs #NowHiring #Ita
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