Customer Service Team Lead: End-to-End Order & Ops Excellence

14 set - Emilia-Romagna
adapa Group

adapa is seeking a Customer Service Team Coordinator in Emilia-Romagna to manage a dedicated customer portfolio and coordinate the daily operations of the team, ensuring top-tier service and efficient order processing.

You will oversee end-to-end order cycles in the ERP, verify information, provide timely status updates, and collaborate with Sales, Finance, Production Planning, Operations and Logistics to optimise performance and customer satisfaction.

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