14 set - Italia
bonprix
Bonprix S.R.L. in Italy seeks an international Training & Knowledge Management leader to design and implement a global framework that governs training, knowledge access, and performance KPIs.
You will translate local standards into scalable processes, drive improvements in agent performance and FCR, and align programs across France, Germany, Italy and Poland. Collaboration with cross-functional teams and adoption of AI-driven learning solutions are key.
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