14 set - Assago
Softwareone
pulliDo you enjoy supporting sales teams and building strong, long-term relationships with customers? /liliDo you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact? /liliAre you interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation? /li /ul ulliDo you enjoy supporting sales teams and building strong, long-term relationships with customers? /liliDo you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact? /liliAre you interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation? /li /ul h3Practical Information /h3 pLocation: Assago, Italy | Work Arrangement: Hybrid (3 days per week)| Visa Requirements: EU citizenship or valid work permit required | Language Requirements: Professional fluency in English and Italian /p h3Role Introduction /h3 pAs our new Customer Success Delivery Manager, you will help deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers. You will work closely with a collaborative team of Sales Operations Specialists to support customer needs, strengthen relationships, and ensure smooth operational processes across a diverse client base. /p h3Key Responsibilities /h3 ul liProven sales ability and experience in upselling and cross-selling. /li liAnalyze customer needs to define cross and up sell plans /li liProvide licensing support in collaboration with cross-functional teams to address customer needs /li liWork effectively with internal stakeholders, including Account Managers, Finance,
Back Office, and Procurement to support end-to-end processes /li liDrive timely resolution of escalations by partnering with customers, account teams, and internal support teams /li liDevelop strong knowledge of industry trends through ongoing training and close collaboration with software publishers /li /ul h3Job Requirements /h3 pEssential Requirements /p ul liDemonstrated background supporting sales teams to help acquire, retain, and grow customer relationships /li liProven ability to manage time, priorities, and daily workload efficiently under tight deadlines /li liStrong relationship-building skills with clear verbal and written communication /li liAbility to work independently, show initiative, and adapt to change /li liProfessional proficiency in both English and Italian /li /ul pDesirable Requirements /p ul liSolid understanding of operational policies, processes, and procedures in technology solutions /li liProactive and solutions-focused mindset with strong problem-solving capabilities /li /ul h3Company description /h3 pSoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI. /p pOur people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. /p pJoin a global team where you can build your skills, work with leading technologies, and make a real impact for our customers. /p /p #J-18808-Ljbffr
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